Shipping Policy
Products ordered on workdays before 16:00 are shipped the same day. The delivery times depend on the country. Below, you can see a list of our shipping times.
Netherlands: 1 working days
Belgium: 1/2 working days
Germany: 1/4 working days
France: 2/4 working days
Sweden: 2/4 working days
Denmark: 2/4 working days
Italy: 2/5 working days
Spain: 2/5 working day
United Kingdom: 2/5 working days
Portugal: 2/5 working days
Other EU countries: 3/6 working days
USA: 4/7 working days
Canada: 4/7 working days
Rest of the World: 5/10 working days
You can find the shipping costs below:
Netherlands:
Orders below €35: shipping costs €2,99
Orders above €35: free shipping costs
Belgium:
Orders below €35: shipping costs €4,99
Orders above 35€: free shipping costs
Rest of Europe:
Orders below €50: shipping costs €6,99
Orders above €50: shipping costs free
United Kingdom:
Orders below £42: shipping costs £6
Orders above £42: shipping costs free
US: Shipping costs $23
Rest of the World: $23
It is possible that there is a delay with the carrier. After shipment you will receive an e-mail or SMS with the track & trace code. With this code you can follow the package.
Due to the current circumstances with regard to corona, it is possible that your package will not be delivered within 1 working day. If you are wondering where your package is, you can always contact us at info@fenitas.nl.
Our products are shipped from the Netherlands. For orders placed from countries outside the EU, the carrier may still charge import duties, taxes or VAT. Fenitas is not responsible for this.
Return address:
The return address is Fenitas t.a.v. Returns, Hooiweg 11, 5165NL Waspik. Netherlands.
It is also possible to pick up your order from this location. For this you can mail to info@fenitas.nl.